Communication & Media Research

A campaign can generate reach without changing perception, and a memorable message may not translate into consideration.

We investigate how audiences encounter, interpret and respond to brand communication, helping marketing teams improve creative effectiveness, message clarity and media choices.

The brief for communication and media research: what to communicate, which audiences to reach, and whether the message works.

The decisions

A client brings one of these. They do not need all of them.

  • Which creative concepts and messages are most likely to resonate?
  • Is the intended audience noticing, understanding and remembering the communication?
  • Which media channels and touchpoints contribute most to campaign effectiveness?
  • Does communication improve brand awareness, consideration or intended action?

What the work looks at

  • Creative and message effectiveness

    Test campaign concepts, message clarity, emotional response, relevance, distinctiveness and recall before or after launch.

  • Media and audience behaviour

    Examine media habits, platform preferences, content discovery, exposure patterns and audience reach across relevant channels.

  • Campaign and brand communication impact

    Assess awareness, advertising recall, message takeout, brand linkage and changes in consideration associated with campaigns.

Our Stories

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